Emilia Lahdenperä

I work as a senior lecturer, pedagent and in project tasks (KyberSoTe 2024-2026) in the Health Sector performance area of the Jamk's School of Health and Social Sciences. My core expertise and interests include customer-oriented service development, customer experience and service design, and digitalization in the social and health care sector in all its glory. As a teacher, I am particularly interested in learning design and learner orientation. I guide students with Master's theses and work as a teacher tutor in the project management (YAMK) degree programme in social and health care.